Are you preparing for your first trade show? If so, you are likely familiar with trade show etiquette. While most etiquette rules apply for all types of shows, some vary depending on your company’s industry. Oser Communications Group, a trade show advertising provider, offers five helpful pointers below. 

#1. First Impressions Matter

Most professionals know that their first impression can make or break any interaction. When attending a trade show, remember to do the following:

• Present a welcoming persona: Greet your visitors warmly! Craft an inviting atmosphere with a genuine greeting.
• Maintain a professional image: Different industries have varying dress codes. Dress according to your industry’s expectations. 
• Use gestures and body language carefully: Body language and gestures can be powerful communicators when used appropriately. 
• Keep the booth organized: Declutter your booth space to limit distractions. 

#2. Remove All Distractions

You should create a few rules for your staff to follow before setting up your booth:

• No food or drink in the booth: When booth staff eat and drink in open view, they detract from your professional, unified image. Find a designated area out of the visitors’ view for your staff members to enjoy refreshments. 
• No chairs or excess tables: When representatives sit down, they appear disengaged. Plus, too many tables and chairs can create tripping hazards. 
• No unnecessary devices: A final golden rule of trade show etiquette is to store all personal devices elsewhere. No staff members should get distracted by checking their phones or laptops for social media updates. 

#3. Stick to a Predetermined Schedule

Adhering to the schedule ensures your team stays on the same page throughout the event. Stagger breaks and shift changes to facilitate seamless transitions. Each staff member should arrive 15 minutes before their shift begins to prevent a hurried atmosphere. At least one person should man the table when another takes a break. 

#4. Use Empathy to Communicate

Catering to the trade show’s audience means demonstrating understanding to your target customer base. When you choose a trade show, you should learn as much about the visitors as possible. Use empathy to develop your scripts, begin each interaction, and ultimately collect contact information. 

Remember: the customer comes first throughout each step. Make them feel as though they have the option to leave if they don’t show or lose interest in your booth.

#5. Demonstrate Excellent Manners

Finally, handle both positive and negative interactions with grace. You may already handle all interactions in a polite and professional manner, but train your staff to go above and beyond your typical standards for trade shows. 

When you handle positive and negative interactions well, you’ll present a self-controlled, admirable image to other presenters and visitors. You might attract more visitors and potential network connections as a result. 

Choose Oser Communications Group for More Resources on Trade Show Etiquette

Proper trade show etiquette typically means improving and polishing your current industry standards for customer interactions. Our team at Oser Communications Group can help you prepare for a trade show with advertising services and other helpful resources. Contact us to craft a productive experience at your next trade show.

Have you determined who will do what at your next trade show event? A talented and diverse trade show booth staff can secure a positive first impression for your brand. 

As a provider of trade show advertising services and resources, Oser Communications Group can guide you through the process. Read on for tips for your next trade show booth team, or contact us to discover other services.

Delegate Roles Based on Talent

Define and communicate each person’s roles and responsibilities well before you arrive at the trade show. Each person chosen for a specific role should feel comfortable performing it. 

For example, extroverts can initially greet and guide visitors to the booth before handing them off. Your introverted team members won’t make good crowd gatherers, but they may perform well at demonstrating product knowledge to individuals or small groups. 

Train Each Staff Member for Their Role

Although your chosen staff may possess natural talents in their roles, you should still provide extra training and practice to build your team’s confidence and brand knowledge. 

Each member should perform their assigned interaction seamlessly, so examine the following elements in depth during your trade show training sessions:

• Details regarding the presented products or services
• Sales scripts and other supporting conversational materials
• How company or employee certifications ensure the best outcome
• Supporting benefits like written estimates or a warranty policy

Examine Proper Trade Show Etiquette

Has each of your team members understood and internalized trade show etiquette? This etiquette demonstrates that your brand possesses the following characteristics:

• Respect for the trade show space, attendees, and other presenters
• Attention to detail 
• Professionalism in all environments
• Care for the safety and focus of others

If your trade show booth staff doesn’t adhere to basic etiquette, they reflect badly on your brand to potential customers and professional connections alike. 

Craft a Unified, Professional Image

One of the most helpful trade show tips involves polishing your staff’s image. While this effort includes physical appearance, it also includes elements such as:

• Keeping your booth free of clutter and distractions
• Ensuring a staff member stays at the booth at all times

Etiquette and predefined roles provide a great start. However, a unified, professional image sustains a productive experience.

Why Investing in Trade Show Booth Staff Ensures Success

A well-rounded staff invested in the event’s success will help your brand network effectively and increase profits. They offer an opportunity to do the following:

• Identify other authorities within your industries
• Demonstrate your brand’s extensive knowledge 
• Learn more about your target audience and what they need
• Create a positive, memorable impression on anyone who interacts with your company

Spare no expense on adequately preparing and training your chosen staff. You’ll reap the benefits in numerous business areas. 

Contact Oser Communications Group for Trade Show Resources

A talented trade show booth staff is just one of the many resources needed for a successful experience. Oser Communications Group can also offer exceptional advertising services and additional guidance like common trade show mistakes you should avoid. Contact us to learn more about our resources.

A successful trade show relies on interested people coming to your booth. The more people who find out about the trade show and your business beforehand, the greater success you will have. 

Many types of marketing will increase awareness of your company and your products, so why use influencer marketing? This post discusses some of the ways influencer marketing can help you have a successful trade show. 

To up your game even further, reach out to our experts at Oser Communications Group in Tucson, Arizona, for guidance on improving your trade show advertising strategy. Call us at 520-721-1300 to learn more.

Spread the Word With Social Media

Influencers use social media to their advantage to gain a large number of followers. They form relationships with brands where they give reviews of products or services in exchange for money or the item itself. 

If you want to increase awareness and draw people to your next trade show, start creating valuable, entertaining content. You have to post regularly in order to boost engagement and increase your follower count. You can even collaborate with influencers to increase brand awareness. 

Advertise Your Trade Show With Influencer Marketing

A successful trade show takes some planning to get an audience interested in learning about your company. One way to ensure you have people at your trade show is to work with an influencer on advertising.

An influencer can help spread the word to their thousands of followers and hype up your trade show. They can discuss your business and the products you offer.

Increase Attendance With an In-Person Appearance

If you have short- or long-term partnerships with influencers you love working with, you can incorporate in-person appearances. Once they advertise the trade show, they can increase interest even further by announcing they will be in attendance at your booth. Fans will show up to say hello, and they can take a look at your products while they’re there.

Depending on the trade show and the influencer, you can set up a panel where they talk to all of the attendees and not just those who show up at your booth. All of these are great ways to answer the question, “Why use influencer marketing?”

Continue Uploading After The Trade Show

It’s vital that you continue your digital marketing strategies after the trade show. It will help keep your business on people’s minds and increase the chances that they will attend the next trade show.

Utilize Influencer Marketing for a Successful Trade Show

You can use many different marketing strategies these days. Influencer marketing is incredibly effective right now, as influencers with huge followings advertise your business and products, motivating them to attend the trade show and buy your products or services.

When you wonder, “Why use influencer marketing to reach trade show goals?” Oser Communications Group in Tucson, Arizona, can help. Contact our team by calling 520-721-1300 or filling out our online contact form to schedule a consultation.